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Be prepared with maximum information your escrow holder will require upon opening of escrow.
(1) Make a clear copy of your offer and any counters and/or addendums and either take or fax to escrow.
(2) Provide escrow holder with name, address and phone number of the new lender.
(3) Let the escrow officer know how you would like your paperwork handled. Do you want the escrow instructions mailed directly to the client, or do you prefer to hand deliver them yourself for signature. It is more work to hand deliver them, but it gives you that second chance to "bond" with your buyers or sellers and answer any questions they may have. Do not be afraid to tell them you do not know the answer to a question if you do not. Explain that since you are not an escrow officer, it would be best for you to get back to them with the answer, or if they prefer they may call the escrow officer direct and ask questions.
(4) If you have a property profile, take it to escrow, so the escrow officer does not have to wait for a legal and vesting from the title company. This will speed up your getting your instructions.
(5) Give the buyer a vesting sheet and have them decide how they want to take title and advise the escrow officer when opening the escrow. Some companies send our escrow instructions with "Vesting to be furnished in escrow". This just delays the process as the deed cannot be drawn until the vesting is known. So handle this situation up front. Do not give advice on how to take title, just give them the sheet to read and decide for themselves.
(6) Try to keep "MEMO" items out of your escrow instructions. They are in your contract and do not need to be spelled out again in the escrow instructions. Escrow instructions are instructions to the escrow holder as to what they should be doing.
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